Free delivery over 180BGN.

Frequently Asked Questions

HOW DO I PLACE AN ORDER?

You can place an order online with or without registration on our website www. veedik.net or if you prefer you can place an order by phone 08 87 700200 , as well as on our email office.sofia@veedik.net

CAN I PLACE AN ORDER WITHOUT REGISTRATION?

Yes, in this case it is necessary to correctly fill in all the fields with the necessary information, after which our associate will contact you to confirm the selected products, quantities and delivery address.

WHAT IS THE SHIPPING COST?
  • FREE DELIVERY - for orders over BGN 180.00 including VAT.
  • Orders below these minimum values are fulfilled by a Speedy or ECONT and the price is determined by the weight of the order and the delivery address and is calculated automatically after it is filled.
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WHAT IS THE DELIVERY TIME?

Orders for in-stock products are delivered within 4 working days after order confirmation and processing on weekdays only

  • Orders placed after 2:00 p.m. are processed the next business day
  • Orders placed on the last business day of the week are processed and shipped on the first business day of the following week          
  • Orders placed on public holidays or non-working daysare processed in the first working day.

 

In the event that we are out of stock at the time of order completion, we will contact you by phone or email

HOW CAN I ORDER A PRODUCT THAT HAS NO PRICE?

If you are interested in a product that does not have a price, you can send an inquiry about it by filling out the special form in the "Make inquiry" field. Please fill in the fields correctly with the necessary information and we will send you a reply.

HOW DO I LEARN ABOUT NEW PRODUCTS, PROMOTIONS AND DISCOUNTS?

Sign up for our newsletter through your profile or by entering your email in the dedicated section at the bottom of the site.

WHAT ARE OUR WORKING HOURS?

The working hours of our showroom in Sofia are:
from Monday to Friday, from 8:30 a.m. until 5:00 p.m.

Business hours of the online store are:
from Monday to Friday, from 09:00. until 5:30 p.m.

Days off: Saturday, Sunday and public holidays

I HAVE ANOTHER QUESTION. HOW AND WHO SHOULD I CONTACT?

If you don't find the question you're looking for answered in the FAQ, don't hesitate to contact us. You can ask your questions at:

by phone 0887 700200 or by email office.sofia @veedik.net

HOW LONG DOES IT TAKE TO PROCESS AND CONFIRM AN ORDER?

Depending on when the order is placed and what items are involved, orders may take a few days to process and confirm.

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